Blog Posts

Kari L. Niblack, President of Boon-Chapman, has been featured as a bylined contributor in Healthcare Business Today, where she outlines what self-funded employers should truly expect from their third-party administrator and why the industry standard needs to be higher.

In the article, Niblack draws from her thirty years of experience in the self-funded space to make the case that the TPA selection process too often focuses on the wrong criteria. As self-funding continues to expand into mid-sized and smaller organizations, employers are navigating a more complicated market where many TPAs have been acquired by carriers or hospital systems and where conflicts of interest are not always visible.

Niblack’s article walks employers through five key areas to evaluate when choosing a TPA: independence from carrier or hospital ownership, real-time claims transparency, proactive medical management with measurable outcomes, a member experience that reduces care delays and protects plan performance, and access to strategic tools beyond basic network discounts. She also highlights the questions employers should be asking that often go unasked during the selection process.

“The self-funded model rewards employers who are engaged, informed, and partnered with a TPA that operates with genuine accountability,” Niblack writes. “After more than 60 years in this industry, Boon-Chapman has built its reputation on exactly that: integrity, transparency, and a commitment to doing whatever it takes for the clients and members it serves.”

Read the full article: https://www.healthcarebusinesstoday.com/how-to-choose-the-right-tpa-self-funded-plans/

About Boon-Chapman For more than six decades, Boon-Chapman has led the TPA industry with a legacy of innovation, exceptional service, and a commitment to doing what’s right for clients. Built by a team of dedicated professionals with unmatched work ethic and integrity, we continue to raise the bar in self-funding excellence.

As an independent organization that is free from carrier or hospital system ownership, we operate solely in the best interest of our clients. Employers can leverage Boon-Chapman’s integrated network options and risk mitigation strategies, or combine our offerings with other best-in-class solutions to create a tailored, high-impact benefits experience.