Blog Posts

BC Complex Care Announcement

Boon-Chapman Aligns with Industry Leaders to Advance Complex Care

Jul 31, 2025

(Austin, TX, July 31, 2025) — Through a new collaboration with the Mayo Clinic Complex Care Program, Boon‑Chapman members now have access to a premier benefit for individuals navigating serious, complex, or hard-to-diagnose conditions, offering expert guidance when Boon-Chapman members need it most.

The Mayo Clinic Complex Care Program is a center of excellence program providing all covered members with expedited access to diagnostic and treatment services at Mayo Clinic for complex, rare or undiagnosed conditions.

Members and their families are supported and guided by Boon-Chapman’s dedicated team throughout their journey of care at Mayo Clinic and when they return home. 

“This collaboration marks a significant milestone for Boon‑Chapman, and most importantly, for the members we serve,” said Kari Niblack, President of Boon-Chapman. “By bringing Mayo Clinic’s world-class expertise into our care navigation ecosystem, we’re strengthening our commitment to delivering smarter, more proactive healthcare solutions. It’s a powerful step forward in our mission to improve outcomes for those facing the most complex health challenges.”

Through this program, Boon-Chapman members will benefit from:

  • Streamlined access to Mayo Clinic’s team of world-leading physicians and specialists
  • Personalized care planning and support for complex conditions
  • Collaborative communication between Mayo providers, the patient, and local care teams
  • Improved confidence in diagnoses, treatment options, and care decisions

The program also reflects Boon-Chapman’s ongoing investment in care navigation services and clinical alliances that simplify the healthcare journey for members while reducing avoidable costs for employers and health plans.

About Boon-Chapman:

Since 1961, Boon-Chapman has been at the forefront of the industry, setting the standard for innovation in claims administration, cost-containment, and medical management. Based in Austin, TX, the company leverages advanced technology and a client-first approach to deliver top-tier solutions and exceptional care nationwide.

Contact:

Trish McCoy

Director of Marketing

Boon-Chapman

[email protected]

800-935-5290

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